Credit Management from A to Z: a state-of-the-art credit governance model for businesses

“We have made significant leaps forward in a short space of time, reducing credit costs, improving control, and improving the corporate culture on the importance of cash. Now we can predict the risk of non-payment right from the point of customer acquisition thanks to proactive credit management in all phases of the customer life cycle. Such an ambitious project was made possible thanks to the significant effort made within the company and the active involvement of the various teams involved, from Information Systems to the Legal Department and Market Managers. CRIF has definitely been an important partner in reaching our goals”. Gaia Cioci, Head of Credit Management at Hera Group COMPANY: Hera Group, one of the largest multi-utilities in Italy.

NEEDS: to optimize the end-to-end credit process - from improved risk selection at origination to active portfolio monitoring and proactive & effective debt collection.

SOLUTION: a complete Credit Management solution, from Customer Origination and Management through Debt Collection, based on the CRIF Credit Framework consisting of CRIF know-how, consultancy and technology.

RESULTS: improved credit KPI and cost control; End-to-end credit processes, policies and systems; Credit culture transformation and growth, including shared targets to reduce credit. Learn more